A4BC banner c

Automating for Better Care

Collaborating for safer, smarter and more sustainable medicines pathways
A4BC banner a
Full automation will deliver benefits for patient safety, efficiency, and cost. 

Collaborating for safer, smarter and more sustainable medicines pathways

Medicines are central to patient care, cost the NHS close to £20bn a year and affect nearly every patient, but their prescribing and dispensing remains fragmented, inefficient and error prone. Increasingly, the most effective healthcare relies on the rapid adoption of new technologies and A4BC plays a key role by accelerating progress in connected medicines management.

By bringing together the NHS, industry and policy leaders from across the UK, A4BC is driving and shaping this transformation by co-developing solutions, aligning standards and sharing best practice.

 

Modernising medicines management is outlined as a priority in the NHS 10-Year Plan, with a focus on technologies such as pharmacy automation. The Automated for Better Care (A4BC) programme is helping turn ambition into action, creating a connected medication management pathway that is: 

Smarter for
patients

Reducing medication errors and improving patient outcomes

Smarter for health and
care providers

Improving frontline productivity and freeing up “time to care”

Better for
business suppliers

Improving the implementation and end user experience of systems

Sustainable for
the NHS

Cutting medicines waste, saving money, and improving efficiency

A new direction for 2026

The multi-stakeholder collaboration was formalised in early 2024 with the establishment of Automating for Better Care (A4BC) as a forum, with the aim to inform the appropriate use and accelerate the adoption of Connected Medication Management (CMM) automated systems. In February, PRSB hosted the first forum of 2026, marking a new phase for the programme, now independently led and delivered by PRSB in partnership with industry and the NHS. Increasingly, the most effective healthcare relies on the rapid adoption of new technologies and A4BC plays a key role by accelerating progress in connected medicines management. 

The work of A4BC will underpin the whole medicines supply chain, from manufacturer to patient outcome, and the integrity of the data associated with it. Initially the forum is starting with core projects that support hospital infrastructure but intends to expand beyond as more sponsors come on board. 

Some of the potential benefits are widely known, such as improved patient safety through e-prescribing and closed loop medicines administration.  But A4BC will go further to expose and underpin some of the more hidden benefits like improved productivity, help to measure value and outcomes from medicines, and improved procurement and stock management. 

The A4BC programme will explore the entire connected medication management pathway, including: 

Supply chain and dispensing

Streamlining logistics, reducing shortages, and improving stock control

Electronic prescribing

Ensuring accuracy, interoperability, and clinical decision support throughout secondary care

Formulary mapping and catalogue standardisation

Ensuring consistent and best practice prescribing across all care settings

Medicines reconciliation and administration

Supporting safe delivery of medicines at the point of care, reducing adverse reactions and allergies

The advocacy programme

The A4BC advocacy programme is guided by a Steering Committee and is focused on raising the profile of connected medication management with government, national bodies and across the NHS. The programme positions A4BC as the recognised go-to source of expertise on CMM, supporting alignment between policy intent, standards development and implementation.

Building on A4BC’s existing reputation, the advocacy work uses PRSB’s established channels and is amplified through member and partner networks to ensure consistent messaging, visibility and influence at national and system level.

The advocacy programme is also raising awareness of critical issues affecting connected medicines management such as medicines barcoding. Barcoding has played a significant role in improving patient safety and it underpins the increasing digitisation and automation of medicines supply chains from manufacturer to patient outcomes. 

But both the progress made to date and the government’s future ambitions are being undermined by a significant decrease in 2D barcodes on UK medicines. This is already having significant consequences for medicines suppliers, pharmacies and hospitals affecting patient safety, operational efficiency and interoperability. A4BC is carrying out advocacy work to raise awareness of this issue and make the case for mandatory 2D barcodes.

Would you like to get involved in making the case for Connected Medication Management?  Can the A4BC Forum help build the evidence base for your work on CMM?  If so, contact the team to tell us more.

2026 projects

The 2026 programme features industry funded working groups that collaborate in priority areas to co-develop solutions, align standards and share best practice.

Data and interoperability

The group will test and pilot standardised approaches to interoperability between stock control systems, ePMA and ward or pharmacy automation, in collaboration with NHS England and in support of national objectives.

This work will deliver implementation support, including recommendations for user acceptance testing, issue resolution, conformity assessment approaches, reference implementations, tooling and real-world case studies demonstrating impact.  

Medicines catalogue standardisation

The A4BC Accelerator programme of work will contribute to NHSE’s Single National Formulary Programme, and the overall aim is to enable the Single National Formulary content made available to Trusts to be shared to the necessary clinical and pharmacy systems, digital cabinets and robots.

Forum members

Meetings

The A4BC forum meets four times a year, bringing members together to discuss key topics, share updates, and plan future activity.

Here, you will find details of upcomings meetings, including dates and agendas, as well as records of previous meetings with minutes and supporting documents. 

Sponsorship opportunities

To future proof A4BC we are moving to a multi-supplier governance and funding model. By sponsoring the Automating for Better Care (A4BC) programme, you’ll be at the forefront of shaping a UK wide transformation in how medicines are prescribed, dispensed, and monitored. 

Sponsorship offers visibility as a leader in innovation, direct engagement with NHS partners, and the chance to co-develop solutions that improve patient safety, reduce waste, and deliver measurable savings for the health system.

Join us in shaping a future where medicines management is connected, consistent, and patient-centred. Together, we can build a pathway that delivers better outcomes, stronger NHS efficiency, and lasting value for society.

Sponsorship tiers

If your organisation would like to contribute please contact the team!

become a sponsor image

Previous achievements

In 2023, Becton Dickinson (BD), UK&I and senior NHS pharmacy and digital leaders developed a comprehensive policy guidance on “Optimising medication management technology for patients, taxpayers, and the UK healthcare system” as a basis for expert engagement with the Pharmacy Inquiry, launched that year.

Since its inception, the forum has analysed the opportunities for CMM adoption within the NHS as well as the barriers to implementation and has become the go-to expert voice in policy dialogue, contributing notably to the NHS 10-year plan in development, the New Hospitals Programme, the Pharmacy Inquiry and the National Cancer Plan for England

Importantly, A4BC also identified two NHS Trusts (Plymouth and Liverpool) with the potential to become “exemplar sites” for CMM implementation at scale and partake in an NHS specific study looking at implementation of CMM technology.

The new Benefits Framework for Medicines Interoperability is a tool developed by System C and BD for the A4BC Forum. It helps NHS teams articulate value, secure investment and build the case for change. Explore the tool and join the movement to make interoperability a clinical and strategic reality.

 

Connected Medication Management, a technology-driven approach to automate, streamline and digitalise all steps of the medication management process, from prescription to administration. The connected medication management guidance document summarises the issues related to managing medication, the case for change and a call for action.

 

The A4BC submitted written evidence and supported a visit from the Health and Social care
committee (HSCC) to The Cleveland Clinic (CCL) in January 2024.

pharmacy

A4BC is sponsored by:

Sponsorship opportunities available:
If your organisation would like 
to contribute, please contact the A4BC team.

Contact us

Be part of the 2026 programme – get involved, collaborate, or sponsor by reaching out to the A4BC team today.

PRSB logo
Better records for better care

CHAT theory also explicitly addresses five areas which if addressed systematically will help overcome stakeholder differences in pursuit of the common goal:

1. Understanding the artefacts that characterise the group and its activity.
• The artefacts might be clinical settings or the forms and templates used to capture and share information. During the pilot we heard about hard copy Dialog response forms; locally generated templates for collating information from different systems; letters and emails to GPs; images, poems or other non-text artefacts that service users might want to include in their ‘about me’ or care plan.

2. Understanding the multi-views of the group. Such groups are always a community of multiple points of view, traditions and interests. 
• Different participants in the group will have different roles and will bring to the group and their roles their own histories, language, and ‘rules’. During our Stocktake preparations and workshops we worked with psychiatrists, mental health nurses, occupational therapists, social workers, transformation leads and voluntary sector representatives, all professions and interests with their own language, approaches professional ‘rules’ but united in their interest in care plans, care planning.

3. Activity systems (like the ICSs) take shape and get transformed over periods of time. ‘Historicity’ is a term coined to express how the group’s problems and potentials can only be understood against their own history. 

 

• ‘We’ve always done it this way’, ‘that didn’t work before’, ‘it’s always like this’, ‘it wasn’t always like this’, ‘they are changing things again’, are all typical statements that often frustrate those charged with overseeing change initiatives. Without addressing the experiences that lie behind such comments you risk repeating mistakes of the past, alienating your stakeholders or just not understanding the real starting point for your transformation project. This is particularly the case for the implementation of the PCSP standard, the success of which will be largely reliant on point-of-care practices and information protocols as well as having systems which are user friendly and appropriately configured.

4. The central role of contradictions as sources of change and development. Contradictions are not the same as problems or conflicts. Contradictions are historically accumulating structural tensions within and between activity systems. Collectively addressing contradictions in how policy, practice, culture and technology interact will empower teams to find genuinely novel solutions for apparently intractable challenges, like interoperability and shared care plan/planning. 

This links to the fifth principle that:

5. the possibility of expansive transformations in activity systems. As the contradictions of an activity system are aggravated, some individual participants begin to question and deviate from its established norms. In some cases, this escalates into collaborative envisioning and a deliberate collective change effort. “An expansive transformation is accomplished when the object and motive of the activity are re-conceptualised to embrace a radically wider horizon of possibilities than in the previous mode of the activity.”