products and services

Services

The Professional Record Standards Body offers a wide range of services that help improve the quality and safety of health and social care records. PRSB’s expert guidance and standards enable health and care organisations to create and share accurate and consistent digital records, improving patient safety and outcomes.

Developing and assuring standards

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standards
development

We develop best-practice standards, endorsed by health and care professionals, the public and software suppliers.

what we offer

  • Discovery/user research
  • Multi-disciplinary consultation, engagement and endorsement
  • Information models, MVP(must haves)
  • SNOMED code sets 
  • FHIR alignment
  • Implementation guidance, safety case reports
  • National architecture collaboration.

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pharmacy

Standards
assurance

We provide comprehensive assurance, expert advice, and alignment of standards for use in the UK.

what we offer

  • Assurance of content, gap analysis and alignment with other UK standards
  • SNOMED CT advice, code set development
  • Key clinical and stakeholder endorsement.

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Implementation
support tools

We offer tools and aids to support organisations to implement standards and increase chances of success.

what we offer

  • Web-based toolkits and training
  • Information Standards Notice (ISN) – statutory lever in England
  • Specific implementation guidance for each standard
  • Optimising levers and incentives.

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mentalhealth

Piloting and
templates

Boost your confidence in the usability and usefulness of standards with pilot testing and template development.

what we offer

  • Clinical, technical and procedural pilots/simulations
  • Hackathons, connectathons and learnathons
  • Best practice, clinically endorsed template design

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Getting standards into practice

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National roll-out
campaigns

We build and support campaigns to drive and track progress on adoption nationally

what we offer

  • Baselining adoption and planned trajectory for national roll-out
  • Progress tracking
  • Evaluation of uptake and benefits tracking
  • Technical implementation support.

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Partners at work

software SUPPLIER
CONFORMANCE

We provide independent assessment by conformance experts with specified standards evidenced by a comprehensive conformance report and Quality Mark award.

what we offer

  • Supplier market assessment report and targeted campaigns
  • Supplier conformance assessment and Quality Mark
  • Supplier conformance assessment for frameworks.

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implementation support for care organisations

Our masterclasses, tools and hands-on support from experts to support care organisations to successfully implement standards.  

what we offer

  • Standards community engagement
  • On-line masterclasses
  • Technical implementation support
  • Hands on support and training
  • Diagnostic of your current progress with a standard
  • Local conformance assessment.

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support and
maintenance

We provide proactive support and ongoing maintenance and release management of published standards. 

what we offer

  • Proactive response service by experts to agreed SLA
  • Regular standard uplifts, managed releases of standards and tools
  • Ongoing maintenance and curation of code sets.

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Bespoke services and advice

developer

General advice
and consultancy

We offer general advice and consultancy regarding all aspects of standards and digital tailored to your needs. 

what we offer

  • Consultancy services provided by a team of experienced professionals with a proven track record of delivering successful projects across a range of health and care settings.
  • Bespoke research and report writing. Such as diagnosis recording guidance, lessons from COVID.

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social

Sponsorship

Sponsor an event or thematic review either exclusively or as one of a group of sponsors. PRSB will periodically propose sponsorship events or are happy to consider proposals for others.

what we offer

  • Bespoke sponsorship proposals
  • Collaborating in a joint sponsorship offer to a variety of levels of commitment.

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accredited Clinical Safety Officer training

Boost your career with our accredited Clinical Safety Officer training! PRSB and Ethos Ltd are offering an online foundation programme, which includes a clinically led session on PRSB standards and their importance to delivering safe care. 

course outline

  • Differentiate between standards and medical devices regulation
  • Hands-on with hazard identification and evaluation
  • Understand risk control and measurements
  • Understand the safety reports and the review process.
  • DCB 0129 / DCB 0160 compliance

Find out more
or enrol now>

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Convening and
facilitation

PRSB have an unrivalled network through its members and stakeholders connecting with more than 2 million front line staff, software suppliers and govts.  We convene roundtables and events to raise awareness or to debate and inform topics of your choice where it fits with our core purpose and sponsorship policy.

what we offer

  • Roundtables/interactive events and engagement activities
  • Surveys and analysis/reports
  • Convening and facilitation of multi-disciplinary workshops to address agreed themes.

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Find out more about our services

If you’re interested in learning more about our services or haven’t found exactly what you’re looking for, please contact us using the form below. Our team would be delighted to have a conversation with you about your specific requirements.

CHAT theory also explicitly addresses five areas which if addressed systematically will help overcome stakeholder differences in pursuit of the common goal:

1. Understanding the artefacts that characterise the group and its activity.
• The artefacts might be clinical settings or the forms and templates used to capture and share information. During the pilot we heard about hard copy Dialog response forms; locally generated templates for collating information from different systems; letters and emails to GPs; images, poems or other non-text artefacts that service users might want to include in their ‘about me’ or care plan.

2. Understanding the multi-views of the group. Such groups are always a community of multiple points of view, traditions and interests. 
• Different participants in the group will have different roles and will bring to the group and their roles their own histories, language, and ‘rules’. During our Stocktake preparations and workshops we worked with psychiatrists, mental health nurses, occupational therapists, social workers, transformation leads and voluntary sector representatives, all professions and interests with their own language, approaches professional ‘rules’ but united in their interest in care plans, care planning.

3. Activity systems (like the ICSs) take shape and get transformed over periods of time. ‘Historicity’ is a term coined to express how the group’s problems and potentials can only be understood against their own history. 

 

• ‘We’ve always done it this way’, ‘that didn’t work before’, ‘it’s always like this’, ‘it wasn’t always like this’, ‘they are changing things again’, are all typical statements that often frustrate those charged with overseeing change initiatives. Without addressing the experiences that lie behind such comments you risk repeating mistakes of the past, alienating your stakeholders or just not understanding the real starting point for your transformation project. This is particularly the case for the implementation of the PCSP standard, the success of which will be largely reliant on point-of-care practices and information protocols as well as having systems which are user friendly and appropriately configured.

4. The central role of contradictions as sources of change and development. Contradictions are not the same as problems or conflicts. Contradictions are historically accumulating structural tensions within and between activity systems. Collectively addressing contradictions in how policy, practice, culture and technology interact will empower teams to find genuinely novel solutions for apparently intractable challenges, like interoperability and shared care plan/planning. 

This links to the fifth principle that:

5. the possibility of expansive transformations in activity systems. As the contradictions of an activity system are aggravated, some individual participants begin to question and deviate from its established norms. In some cases, this escalates into collaborative envisioning and a deliberate collective change effort. “An expansive transformation is accomplished when the object and motive of the activity are re-conceptualised to embrace a radically wider horizon of possibilities than in the previous mode of the activity.”