Our work is driven by our membership and by our involvement with public and patient bodies. All understand the critical importance of high quality care records.

We work on projects together which seek to develop standards for care records in areas such as child health records, care planning and outpatient letters.

The development process
  • We create an 'expert user group' of all those who need to be involved in defining a record standard for a particular area of care. These would typically include members of the public, carers, patients, organisations that represent their interests, doctors, nurses, social workers and other health professionals.
  • We research literature and current practice and ensure that the standards we define are robust and based on clear evidence of what works best.
  • We conduct workshops and national surveys to ensure that all the issues and angles are explored, everybody's voice is heard and the standards are truly representative of the views of people and professionals across the UK.
  • We work closely with technical teams and IT system suppliers so that our standards are faithfully reflected in implementable systems.
  • We undertake independent assurance and scrutinise our work at every stage to ensure our standards are fit for purpose and worthy of national endorsement.
  • The standard is formally endorsed through sign off by our Advisory Board and the professional bodies represented on it through our members.
  • We keep our standards up to date and reflect current best practice by regularly monitoring, maintaining and updating them.
  • We provide a responsive support service so that we can receive comments, provide help and answer questions from anyone involved in defining or using our standards.
Maternity workshop helps to define standards

Clinicians, professionals and women using maternity services recently gathered for two workshops. The first consultation focused on the information collected during booking-in and antenatal care. Midwives, women, other clinicians and public health professionals shared their thoughts on what information needed to be recorded and where. The second workshop looked at intrapartum and post-natal care for women and babies.

“Midwifery is all about creating a safe and personalised experience for women throughout their pregnancy. Having access to good quality, shareable records means that everyone will have access to information when they need it, meaning that women will get a better standard of care,” Donna Evans, midwife and programme manager, Southampton, Hampshire and Isle of Wight

The final standard is expected to be ready for publication and implementation in spring 2018. Find out more