The Professional Record Standards Body has published standards to support information sharing between community pharmacists and GP practices.

Pharmacies are offering an increased range of services to support care for people in the community. It is essential that they are able to share vital information about a person's care with GP practices and other services. By doing this digitally, we can ensure that care professionals have timely access to relevant information, leading to better, safer and more personalised care.

The project had two stages and developed standards for:

Stage 1
1. Vaccine administration
2. Emergency supply of medicine

Stage 2
3. New medicine service
4. Medication reviews (this includes the Medicine Use Review [MUR] as a contracted community pharmacy service in England, but also other types of medication review conducted by pharmacists in other settings, e.g. within care homes)
5. Appliance use reviews
6. Community Pharmacist Consultation Service (CPCS)
7. Discharge from hospital to pharmacy services.

The standards developed for 1 - 6 above include both the data to be recorded in the pharmacy system and included in a communication to the patient’s GP. For a detailed summary of the methods used, please see the final reports (stage 1 and stage 2) under the ‘supporting documents’ tab.


The benefits of implementing the standards include:

  • Timely sharing of clinically relevant data in relation to pharmacy services undertaken to other NHS providers.
  • Transfer of standardised coded data sets to patients’ primary care health record.
  • A more comprehensive patient health record with the inclusion of clinically relevant outcomes from pharmacy services, which has the potential to improve medication safety and support medicines optimisation.
  • Reduced administrative burden due to elimination of paper templates and transfer of information through non-direct routes into patients’ primary care health record.
  • Improved communication methods support community pharmacy to take on a greater range of clinical services to reduce burden on other parts of the health and care system, and also ensures that the clinical contribution of community pharmacists is visible to the wider NHS.

The standards have been produced in collaboration with NHS Digital and the Royal College of Physicians. Clinical leadership for the project was provided by the Royal Pharmaceutical Society and the Royal College of General Practitioners, as well as other professionals, to ensure the right information is recorded.


The standard has been endorsed by the following key stakeholders.

  • Royal College of General Practitioners
  • Royal Pharmaceutical Society
  • Pharmaceutical Services Negotiating Committee
  • TechUK
  • United Kingdom Clinical Pharmacy Association

A statement of support was provided from the following stakeholders:

  • National Pharmacy Association
  • Company Chemist Association
  • Association of Independent Multiples Pharmacies
  • British Healthcare Trades Association (endorsed standards 3-7 above as relevant to the organisation)
  • Primary Care Pharmacy Association

Find out more

We are pleased that the pharmacy information flows standard is now complete, so that community pharmacists can start sharing vital information with GPs. Once it’s put into practice, we expect this to support better, safer and more personalised care, and to demonstrate the valuable services that pharmacy professionals provide.”

Stephen Goundrey-Smith, Royal Pharmaceutical Society’s advisor to the PRSB and a clinical lead on the project.

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