Hands - Counselling and Support

Personalised care and support plan: v1.4

Sharing care plans with people, carers and healthcare professionals

More people than ever are living with long-term conditions in the UK, which includes both physical and mental health problems. As a result, there has been a national drive towards providing people with long-term, personalised care plans.

The PRSB worked in partnership with the Royal College of Physicians and the North West London Collaboration of Clinical Commissioning Groups (CCGs) to develop a digital care and support planning standard, so care plans can be effectively shared between patients, carers and all the health and care professionals involved in that person’s care.

In 2021 an updated version of the standard was published to support adults who live with severe and enduring mental health conditions in the community. Co-produced with health and social care professionals, as well as people who use services, the standard is designed to help people to help people stay well and live the best lives they can at home or in supported accommodation.

Care plans are key to helping people live healthier, longer and more fulfilling lives. Over the past few months we have explored the information needs of a wide range of people who use services and professionals in a series of highly engaged focus groups and a national survey. These consultations will help us to determine exactly what should be included in the care plan.

Personalised care planning standards will also help to enable people to manage their own care, with the support of a wide range of services including GPs, hospitals, occupational therapy and social care. The standard will help citizens and health and care professionals to get the right information when they need it, in order to personalise care, and improve the experience for the patient, their carer and their families.

IHRIM record correction guidance

Despite vigilance when filing information in records, mistakes can occur. The Institute of Health Records and Information Management has guidance to support professionals in making corrections following errors.