Supporting Documents

Helping patients and their families cope during a terminal illness is fundamental to good health care and that depends on professionals and the people in their care having access to the right information at the right time to support them.

Please select the contents tab (above) to view the standard in detail.

The PRSB has published the crisis care standard to support better coordination of treatment in primary,acute and community care, as well as hospices, care homes, and social services. The standard will also help patients to avoid unnecessary admissions and procedures. Please select the information model (above) for an interactive view of the standard.

Crisis care summary
Information which needs to be shared to enable triage of patients in a crisis. This information will be used primarily to inform decisions about resource allocation in crisis.

End of life care plan
To support the coordination of end of life care between primary care, acute care, community care, UEC, Electronic Palliative Care Coordination Systems, hospices, care homes, social care services and the patient and his or her carers.

Crisis care encounter and transfer of care information
This would currently include NHS 111 or ambulance dispatch to ambulance paramedics, NHS 111 to GP out of hours and ambulance paramedics to Emergency departments.

Supporting documents

Below you can find supporting documents for the crisis care summary standard.


The Crisis care summary standard is endorsed by the following organisations:

  • Allied Health Professionals Federation
  • College of Paramedics
  • RCN
  • Resuscitation Council
  • Royal College of Emergency Medicine
  • Royal College of Paediatrics and Child Health
  • Royal College of Physicians
  • Royal College of Psychiatrists
  • Association of Palliative Medicine
  • Association of Directors of Adult Social Services
  • National Council of Palliative Care
  • RCGP
  • Royal Pharmaceutical Society