Community pharmacies are offering an increased range of services to support care for people in the community. It is essential that they are able to record and share vital information about a person's care with GP practices and other services. By doing this digitally with standards, we can ensure that care professionals and citizens have timely access to relevant information, leading to better, safer and more personalised care in the community.
The Community Pharmacy standard was originally published in 2018 to cover a range of pharmacy services including vaccine administration, emergency supply of medication, new medicine services and others. It was updated in 2021 to allow for new services that community pharmacies are either offering now or will be offering soon and to make it into a single standard for what should be recorded in the community pharmacy. It also defines the subset of information that should be sent to the GP record for each service.
|V2.1 new supported services||V1.0 supported services|
Hypertension case finding
Sore throat testing
New medicine service
Appliance use review
CPCS (minor illness)
What are the benefits?
- Timely sharing of clinically relevant data in relation to pharmacy services undertaken to other NHS providers
- Transfer of standardised coded data sets to patients’ primary care health record
- A more comprehensive patient health record with the inclusion of clinically relevant outcomes from pharmacy services, which has the potential to improve medication safety and support medicines optimisation
- Reduced risk of errors and administrative burden due to elimination of paper templates and transfer of information through non-direct routes into patients’ primary care health record
- Improved communication methods support community pharmacy to take on a greater range of clinical services to reduce burden on other parts of the health and care system, and also ensures that the clinical contribution of community pharmacists is visible to the wider NHS
V1.0 of the standard was endorsed by a range of relevant professional bodies and key stakeholders. Renewed endorsement is in progress for this enhanced version and will be published here once available.
The standard was produced in collaboration with NHS England, NHS Digital and NHSX with patient leadership and clinical leadership through the Royal Pharmaceutical Society and the Royal College of General Practitioners, and developed through consultation with other professionals and citizens who regularly use community pharmacy services or information flows and system suppliers.
Subsets of the standard
(for sending to the GP)
IHRIM record correction guidance
Despite vigilance when filing information in records, mistakes can occur. The Institute of Health Records and Information Management has guidance to support professionals in making corrections following errors.