Community Pharmacy Standard

Community pharmacies are offering an increased range of services to support care for people in the community. It is essential that they are able to record and share vital information about a person’s care with GP practices and other services. By doing this digitally using standards, we can ensure that care professionals and citizens have timely access to relevant information, leading to better, safer and more personalised care in the community.

Current release

Version: V2.1
Release date
September 2023
Release notes
Next release date
Apr-Jun 26
Next release type
Scheduled release
The standard
Full standard – PRSB viewer
Open the online viewer
Full standard – Excel
Download file (xlsx)
Full standard – Json
Download file (Json)
Minimum Viable Information Standard (MVIS)
MVIS sets out the data items and business rules that must be implemented to achieve safe, minimum implementation . Read more >
Supporting documentation
Information standards notice (ISN)
ISNs are published to announce new or changes to information standards published under section 250 of the Health and Social Care Act 2012.
FHIR technical specifications
The messaging specification for exchanging information using the NHS standard for messaging, HL7 FHIR.
Implementation guidance
This document includes general implementation guidance for all PRSB standards. Specific guidance for this standard can be found in the information model (the standard documents above).
Business rules
Rules for implementation of the standard.
Final report
Describes the purpose, methodolgy and stakeholder engagement for developing the standard, along with the findings and recommendations for further work.
Safety case
Summarises the hazards which could result from implementing the standard.
Hazard log
Details the potential hazards from implementing the standard with their risk rating and mitigation.
Provenance data
Defines the information on who made a record entry and who carried out the activity, where and when.
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About this standard

The standard defines the information that should be recorded in the community pharmacy and sent to the person’s GP and for all the services covered by the English Community Pharmacy Contractual Framework.

The benefits:

  • Improved communication methods support community pharmacy to take on a greater range of clinical services to reduce burden on other parts of the health and care system and ensures that the clinical contribution of community pharmacists is visible to the wider NHS.
  • Timely sharing of clinically relevant data in relation to pharmacy services undertaken to other NHS providers
  • Transfer of standardised coded data sets to patients’ primary care health record.
  • A more comprehensive patient health record with the inclusion of clinically relevant outcomes from pharmacy services, which has the potential to improve medication safety and support medicines optimisation.
  • Reduced risk of errors and administrative burden due to elimination of paper templates and transfer of information through non-direct routes into patients’ primary care health record.


The standard supports the English Community Pharmacy Contractual Framework (2019-2024).  Some aspects of it could be relevant for other UK nations. It is for all ages including children

It covers the following services:

  • New medicine service
  • Appliance use review
  • Vaccine administration
  • Community pharmacy consultation service (CPCS)
    • CPCS emergency supply of medications
    • CPCS minor illness
  • Smoking cessation
  • Blood pressure check
  • Contraception
  • Hepatitis C
  • Discharge Medicines Service

How it works

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To give a clearer idea of how the standard works in practice, PRSB have created some scenario examples.

Further resources

  • Minimum viability information standard (MVIS)
    PRSB information standards define best practice based on evidence and widescale consultation and input from users and stakeholders. PRSB recognises that the NHS and social care are on a journey towards standardisation and interoperability and our aim is to support and encourage implementers on that journey. For this reason, we have defined and clinically validated a ‘Minimum Viable Information Standard (MVIS)’ for each of our standards which represent the minimum safe instance of the standard and delivers the intended objectives within the spirit of the standard. The MVIS defines the data items and business rules which must be implemented in order to have achieved this minimum instance. It is our aim that implementers will continue to improve their implementation of the standard over time and strive for a ‘best practice’ implementation, supported and evidenced by PRSB conformance testing. Please contact our support team to receive a copy of the MVIS for this standard.
  • Standards explained
    PRSB’s guide to standards which sets out the purpose and benefits of using standards and how to support frontline professionals to adopt them.
  • IHRIM record correction guidance
    Despite vigilance when filing information in records, mistakes can occur. The Institute of Health Records and Information Management has guidance to support professionals in making corrections following errors.


  • Association of Independent Multiples Pharmacies
  • The Company Chemists’ Association
  • Faculty of Public Health
  • National Pharmacy Association
  • Community Pharmacy England (formerly the Pharmaceutical Services Negotiating Committee)
  • Royal College of General Practitioners
  • Royal Pharmaceutical Society
  • United Kingdom Clinical Pharmacy Association