About Me Standard

About Me Standard

About Me information is the most important details that a person wants to share with professionals in health and social care. This information might include how best to communicate with the person, how to help them feel at ease or details about how they like to take their medication. This standard outlines how About Me information should be documented and shared in health and care records.

On this page

Current release

Version: v2.01
> Standard model – Json
> Standard model – Excel
> Standard model – PRSB viewer
> Supporting documentation (external link to NHS Standards Directory)

From 01 January 2026, this standard will be owned and managed by NHS England and is made available for reuse or amendment under the Open Government Licence v3.0 (OGL 3.0). A review of the ongoing requirement for this standard will be undertaken by NHS England. Details on this and any update to the standard will be published on the NHS Standards Directory. If you have any questions or feedback relating to this standard, please email: england.standards.assurance@nhs.net.

 

About this standard

Using About Me information has been shown to achieve huge benefits for people including supporting them through hospital appointments or other care which might not have been possible or resulted in adverse outcomes without understanding key ways to work with the person.

The standard is structured to help both professionals find the information about the person quickly and help people to structure the information they wish to share.

Watch Shane’s moving story to find out how important the right information is for good care and how it can keep people well and out of hospital.

Conformant partners

The following Partners have successfully achieved conformance against the About Me Standard.

Conformant PartnerConformant SystemVersion conformant withLevel attainedValid until


Access Group
www.theaccessgroup.com
.		Access Care PlanningVersion 1.2330.07.2027


Access Group
www.theaccessgroup.com
.		Access Care and Clinical V9.40Version 1.2315/08/2027
Anchor app
AnchorApp
anchorapp.co.uk/		AnchorAppVersion 1.2331/07/2028
birdie logo
Birdie Care
www.birdie.care
.		BirdieVersion 1.2322.03.2027



CACI
www.caci.co.uk
.		Certa Care Management SystemVersion 1.2309.01.2028


Carebeans
www.carebeans.co.uk
.		Dom-Care SystemVersion 1.2315.09.2026


Careberry
www.careberry.com


.		Careberry Software V1.2.2.4Version 1.2312.08.2027
Care Control systems

Care Control Systems
carecontrolsystems.co.uk
.		Electronic Care Planning SystemVersion 1.2321.12.2026


Care Management Systems Ltd
www.caredocs.co.uk

.		Care Docs V1.0Version 1.2312.08.2027



Care Vision 
www.carevisioncms.co.uk

Care Vision CMS V3 601Version 1.2315.02.2026

CLL-full-logo-RGB@0.75x

CareLineLive 
carelinelive.com

CareLineLive

Version 1.2309.03.2027



Cura Advances Technologies
cura.systems

Cura version 4.43.0

Version 1.2308.03.2027

Dom Portal logo

Dom Portal
www.domportal.care/

Dom Portal Version 2.9

Version 1.2325.03.2027

Everylife

everyLIFE Technologies
www.everylifetechnologies.com

Web release version 1.179Version 1.2203.04.2027



Fusion eCare Solutions 
fusionecare.com

Fusion eCare SystemVersion 1.2315.03.2027

Graphnet

Graphnet Health
www.graphnethealth.com

Graphnet Health SystemVersion 1.2301.05.2026
Health Connect

Health Connect
https://www.health-connect.com/		Health ConnectVersion 2.1309.07.2028

iStaffrota

Leapmind-iStaffrota

www.istaffrota.com

 

IStaffrotaVersion 1.2304.11.2028



KareInn
kareinn.com

KareInn Digital Care Management Version 1.1.3Version 1.2308.08.2027


Leecare Solutions
www.leecare.co.uk

Platinum 6Version 1.2311.03.2027



Log My Care
www.logmycare.co.uk

Care Management Platform 3.10.5Version 1.2318.01.2026

logo-mpft

Midlands Partnership NHS Foundation Trust
www.mpft.nhs.uk

Local implementation of Access Rio v. 23.04.01Version 1.2321.03.2027

Nourish Care Systems Limited
www.nourishcare.co.uk

Nourish SystemVersion 1.2320.03.2027


Orion Health
www.orionhealth.com

Orion Health Care Pathways v2.2xVersion 1.2318.07.2025

One touch health logo


One Touch Health
http://www.onetouchealth.net/

One TouchVersion 1.2328.03.2027


Person Centred Software
personcentredsoftware.com

Electronic Care Planning SystemVersion 1.0302.05.2027

qwikify logo dark txt white bg


Qwikify
www.qwikify.com

V3.0

Version 1.2308.03.2027
Rix
RIX		Multi MeVersion 1.2308.10.2027

Roundsys Ltd   
RoundSys. The Care Management System. Great support. CQC compliant.		Roundsys V1.0Version 1.2324/10/2027

Sumo Optimus Ltd 
https://www.soscaremanagementsystems.com/		SOS Care Management SystemVersion 1.2301/08/2027

Storii Care
https://www.storiicare.com/		Storii Care Management Platform Version release 52Version 1.2323/07/2027

Case studies

These case studies highlight the real benefits of using About Me for both individuals and professionals.

Man smiling into camera

Personalised care and support planning for people with severe mental illness

A review of a sample of current care plans, and the way they have been developed, may be helpful in identifying the priorities for this improvement. The PRSB Implementation Guide provides more detailed explanations about each element of the plan, including advice on how the planning process might be best conducted.
These questions might form a checklist for current plans to be compared with. 

1. Does the plan include an About Me section in which the service user, in their own words, can indicate the information they want to be available about their lives, their values, their interests, and priorities, available for all those who may care for them?
2. Is the approach to developing a care plan patient centred and engaging, allowing plans to be based on patient priorities goals, and aspirations, along with the actions they plan to take and the support that they will receive?
3. Is there space for a “formulation” to be recorded in which the person receiving care and the professionals who provide it, share and record the personal meaning and the origins of the person’s difficulties?
4. Are relevant procedures and therapies recorded?
5. Where relevant, are one or more contingency plans included for anticipatable disruptions, exacerbations, or deterioration, and do they include advice on what to do and points of contact for those called upon to respond?
6. Where relevant are additional supporting plans incorporated, (an example being an “educational and health plan” for someone with a neurodevelopment disorder)
7. Is a version of the plan available to a service user (if they wish to have it) in a form and format that they can understand and find to be of value?
8. How is a version of the plan available to the GP and other key parts of the health and care system?

Work conducted by PRSB and partners recently has looked specifically at the suitability of this approach to the development and documentation of care and support plans for people with Severe Mental Illness. This resulted in an updated version of the standard (v1.4), for use by any service and for any group of service users, but with some modifications to ensure that it meets the needs of this community. The approach to a patient centred process of identifying goals, hopes, and values, and the support needed to achieve them, is fully compatible with and can be conducted using, specific tools in use in mental health, such as DIALOG, DIALOG+, and ReQoL, for example. 

Where analysis indicates the need for improvement in the content and process of personalised care and support planning for patients with Severe Mental Illness, specific improvement projects should be instituted to co-design with service users and their representatives, and the relevant staff groups, new approaches, and documentation that would be of value in delivering improvement. The toolkit includes a range of existing resources that could be used to engage in this improvement work, including signposting to relevant existing approaches informed by patient experience-based design.

Moving to a single holistic plan

A review of a sample of current care plans, and the way they have been developed, may be helpful in identifying the priorities for this improvement. The PRSB Implementation Guide provides A key development, consistent with national policy on support for Personalised Care across all health and care sectors, is the move towards an individual with complex needs having a single, integrated, care plan, rather than a series of plans developed by different parts of the health and social care system in isolation of one another. For a patient with severe mental illness, the related concerns and challenges might form a very prominent part of such an integrated plan; many will also have concurrent health challenges and needs. The intention is that the relevant services work together to plan and wrap support around the patient and their family in an integrated way, rather than as a series of sequential or disconnected encounters in which the service user or their friends and family have to adopt the role of the integrator.

A starting point would be to agree priority groups of service users who may already have more than one care plan because they need care from more than one part of the system of health and social care. This could be initiated by looking at service users registered with some sentinel practices or PCNs. Alternatively, the approach might focus initially on people with defined co-morbidity or risk that entails collaborative care with agencies beyond specialist mental health services.

The focus here is on the process of care planning and agreement on what should be shared, rather than solely on the technology used;

1. What is the process to agree which professional will initiate care planning and act as the “lead point of contact” for the service user?
2. Will initial plans be agreed with the service user in joint consultations or sequentially? Where and how will they be conducted?
3. What will be the process to agree the elements of the plans which should be available to professionals and potential authorised users beyond the immediate care teams, (A&E services, Ambulance Services, Social services, etc.) with the service user’s consent?
4. How will elements of the plan be updated following consultations in a way which is proportionate, to allow contact and progress notes to be maintained by the service conducting the consultation, whilst avoiding unnecessary work for partners in care if there is no significant change to the personalised care and support plan?
5. What are the implications for workload, logistics, and administration arising out of these decisions?

The answers to these questions and others will best be elicited through focused joint working, grounded in real, or at least realistic examples. This will entail process mapping, and co-design with a range of professionals, service users, and families. Resources from the toolkit and outputs from the Simulation element of this project will be valuable. Some organisations would adopt an approach such as a Rapid Process Improvement Workshop, planned over several weeks and conducted over a number of sequential days, to develop prototype ways of working that could be tested in the field.