Outpatients letter standard - writing to patients directly improves care

Helping patients to become engaged in their health involves good, clear communication. That’s why the Academy of Medical Royal Colleges launched the ‘please, write to me’ campaign, to encourage doctors to write directly to patients following outpatient appointments and ensure the language they use is simple, clear and avoids medical jargon.

Following the campaign’s success, we have been to the Freeman Hospital in Newcastle to produce a short film about how it’s working in action. The film features both doctors and patients speaking about the benefits of writing outpatient letters directly to patients after hospital visits using language that is easy to understand.

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    - October 18, 2021, 3:42 pm

    A fantastic new animation from @CPOC_News @AoMRC @UKchoosewisely on how shared decision-making (sdm) works in practice. Read more about PRSB's sdm information standard: https://t.co/IkEEeVhMnd https://t.co/leA3DcoFge
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    PRSB enjoyed record attendance at our AGM last month and speakers included leading clinicians (@NHSCNIO) and people leads on our projects (@little_emmabird), who spoke on the importance of information standards for personalised care. Read here: https://t.co/3dqt9vQORB
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    - October 18, 2021, 8:14 am

    It was great to see @alf_collins mention the importance of #HealthLiteracy at our Partner Event last week: 'We need to make sure that everything written in people's notes is health literate, primarily for the benefit of patients but translatable by clinicians' @PiFonline
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