Although electronic patient records are essential to improving joined-up care, documentation can be a burden to hard-pressed health and care professionals. Marrying the AI-powered speech recognition of Healthcare AI technology pioneer, Nuance, and PRSB’s Standards Partnership Scheme is the kind of smart problem-solving that could help clinicians using Nuance technology provide more time to care.

Nuance has become the latest organisation to become a PRSB partner and for them, it was the focus on the delivery of quality solutions and the value of consistent recording of health and care information that convinced them to join the Standards Partnership Scheme.

Simon Wallace, Chief Clinical Information Officer at Nuance, explains: “Every hour a clinician spends on creating or locating clinical documentation is one less hour spent on patient care. To enable them to get back to doing what they trained for, we must find new ways to help ease the growing burden of administrative responsibilities.”

Nuance speech recognition technology plays a key role in the quality of clinical documentation generated by healthcare professionals. Its Dragon Medical One solution uses artificial intelligence to capture voice-generated content directly into clinical systems.

“As part of quality note creation, PRSB plays a similarly key role in the standards for the content and structure for that documentation. Therefore, Nuance joining the Standards Partnership Scheme allows us to support trusts in the NHS by providing the tools of AI speech technologies to help deliver the PRSB standards.”

“Standards and interoperability are a key component of documentation and Nuance has a range of tools that can support their adoption. From a standards perspective, one of those tools is template (autotext) creation and it is important that, when we are supporting trusts to build their templates, they conform with PRSB standards.”

Beyond the benefits PRSB standards will offer customers of Nuance, Simon is confident the Standards Partnership Scheme will deliver educational benefits to colleagues, helping them better understand the demands of the market and its regulators.

“The scheme will help our sales, pre-sales, deployment and transformation teams to be fully versed in the requirements of the PRSB standards, enabling more productive conversations with the NHS about how our speech solutions can support their adoption in the EPR.”

Lorraine Foley, PRSB CEO, said: “With so much focus on the challenges faced by NHS staff, it’s fantastic that Nuance appreciate the value PRSB standards offer in facilitating the delivery of more efficient, higher quality care. I look forward to hearing more about the positive impact the Standards Partnership Scheme has for their customers and staff alike, and I relish the opportunity to work more closely with them on their journey towards standards conformance.”