Standards feedback hub
Our live service of current or past queries are available to search and view. Find out the status of your request or view other open or completed queries here. You can filter by a specific standard or by status. (Status of Resolved means: The issue is resolved, but not yet applied to all affected standards).
PRSB support

SUPPORT SERVICE
Our support desk provides a reliable, responsive service to anyone with a query about PRSB standards or our work. The service aims to address all enquiries and keep all stakeholders up to date with progress and outcomes.
You can contact us by phone, online form or email. You will get an automated ID number, and a response within 5 working days. Enquiries are used to improve our products and services.
- Complete our online support form
- Email: support@theprsb.org
- Phone: 020 4551 5225
(9-5 Mon-Fri, excl. bank holidays)

STANDARDS publication
schedule
PRSB standards are monitored on an on-going basis with a 3-year review or sooner where justified by issues raised or changes in the environment. View our release schedule for new standards, updates to existing standards and ISN publication dates.
The PRSB release policy sets out the plan for our standards’ releases and publication on our website. PRSB standards are also published on the NHS England standards directory.
- View the schedule: Last update Jan 2024
- View the release policy

standards
explained
This online resource explains why we need standards to record our health and care information in a consistent way so that it can be made available whenever it is needed.
Explore the content and structure of PRSB standards, how to use them and find out how they fit into the wider digital healthcare system.