Who we are

We are a unique collaboration of groups representing those who receive and provide health and social care across the UK, as well as those providing the IT systems that support care.

The Board
Maureen Baker, Chair of the PRSB

Professor Maureen Baker CBE became chair of the Professional Record Standards Body in September 2017. Maureen is a former chair of the Royal College of GPs and has spent her career championing quality improvement and patient safety through better use of clinical and professional care information. Maureen is committed to raising awareness about the use of standards in health and social care, and dedicated to building more connected, joined-up services that can better cater to the needs of each individual.


Dr Afzal Chaudhry, Vice-chair and Assurance committee Chair

Dr Afzal Chaudhry is a Consultant Nephrologist and the Chief Medical Information Officer at Cambridge University Hospitals Foundation NHS Trust (CUH). He leads the CUH eHospital programme delivering a trust-wide HIMSS Stage 6 electronic patient record, and the Informatics component of the Population and Quantitative Science theme in the Cambridge NIHR Biomedical Research Centre. Dr Chaudhry is also the Vice-chair of the PRSB and the secondary care representative on the NHS Standardisation Committee for Care Information.

Lorraine Foley, Chief executive office

Lorraine joined the PRSB in 2015. After the first half of her career in corporate banking, Lorraine moved into the NHS 12 years ago initially as one of the executive team responsible for creating the new health regulator, the Healthcare Commission. Since then, she has built wide experience of different parts of the NHS, including roles as director of national support at the NHS Institute for Innovation and Improvement, director of commissioning at Oxfordshire CCG and head of strategy at NHS England (south).

Derek Felton, Non-executive director and Chair of the finance committee

Derek is an independent consultant and recognised national thought leader on business intelligence and how it is used to drive performance improvement and better patient outcomes in health and wider care systems. Derek advises a range of clients on topics such as system and organisational turnaround, business intelligence strategies, urgent and unscheduled care, reductions in unwarranted clinical variation and new models of care.

Marlene Winfield, Non-executive director

Marlene is an adviser on patient and service user empowerment and information governance. She currently advises Coordinate My Care (an end of life care programme for London) and the Summary Care Record team.

Marlene is vice chair of the Thalidomide Trust and a member of the Legal Services Consumer Panel that advises the Legal Services Board on consumer aspects of regulation. Marlene was made an OBE in 2000 for services to civil justice reform.

Helene Feger, Director of strategy, communications and engagement

Helene Feger joined the PRSB in 2016 from the NHS, after working for 12 years as an NHS director of communications and engagement for strategic health authorities and provider trusts, delivering major service transformation in acute and mental health care. She led on the communications for the Jimmy Savile investigation at Broadmoor Hospital and produced the ground-breaking documentary ‘Broadmoor’ which was widely recognised for reducing stigma associated with serious mental illness. Before joining the NHS Helene was a national health correspondent and news editor, covering major issues including the Bristol heart surgery inquiry and NHS reforms.

Nilesh Bharakhada, Clinical director for health and care

Dr Nilesh Bharakhada is a GP partner, PCN clinical director, Chair of Quality and Clinical Governance for the Hillingdon Integrated Care Partnership (ICP), Co-chair for the RCGP NWL Faculty and also North West London Clinical Lead for Personalised Care. Dr Bharakhada has been involved in previous PRSB care planning projects, and held a national role with the RCGP championing the implementation of collaborative care and support planning. He is also clinical lead for personalised care at North West London Collaboration of CCGs and brings valuable clinical and leadership skills to our team.

Bernard Crump, PRSB advisor

Bernard is a Professor of Practice at Warwick Business School where he is involved in developing capacity in Leadership and improvements in quality and safety. In 2021, he will complete an eight-year part time role as a Board member of the Consumer Council for Water, which supports customers in the water industry. Bernard has a background in hospital medicine and clinical research and completed his training in Public Health. He was Director of Public Health in Birmingham and Leicestershire, where he was also Deputy CEO. He was also appointed as CEO of a Strategic Health Authority and, on the reorganisation of SHAs in 2005 he became the inaugural CEO of the NHS Institute for Innovation and Improvement.

Andrew Hall, PRSB advisor

Andrew Hall has held senior managerial roles in the health and legal sectors for over thirty years culminating in seventeen years as Chief Executive of the Royal College of Radiologists. This followed periods as Deputy CEO of the Royal College of General Practitioners and over eleven years with the Law Society of England and Wales.

Now working in a freelance capacity, Andrew guides professional membership bodies and their leaders in governance and leadership development.

Lorraine Foley, CEO
“By far the most powerful advocates for change are people who use services. PRSB is working through its member organisations, especially National Voices, to empower people to demand more and better access to information held in care records.”