The Paterson Inquiry – PRSB’s response

PRSB recommends the full implementation of the Paterson Inquiry’s recommendations for safer care and better patient outcomes.

Today, we are calling on clinicians to write directly to people and drive the culture shift within the profession towards making this practice the norm so people can make informed decisions about their treatment. 

In these clips, Professor Helene Stokes Lampard, Chair of the Academy of Royal Medical Colleges fully supports this work. AoMRC have long advocated for clinicians to write directly to people and AoMRC’s ‘Please, write to me’ guidance underscores this.

PRSB Chair, Professor Maureen Baker explains the benefits to people when we are directly informed of our care. PRSB’s standards for care records, in particular for writing outpatient letters, emphasises the importance of writing in a person-centred and easily understandable way.

Video Playlist
1/2 videos
Prof Helen Stokes-Lampard
Prof Helen Stokes-Lampard
Prof Maureen Baker CBE
Prof Maureen Baker CBE

Shane’s story

For people with complex needs, it's vital that care providers understand what matters to them. Watch Shane's moving story to find out how important the right information is for good care and how it can keep people well and out of hospital.

Are your medical records easy to access and can healthcare professionals share them to streamline care?

We asked members of the public about their experiences with their own medical records and whether they thought the information was shared with the right healthcare professionals at the right time.

Creating a digital maternity record

Frontline clinicians explain why online maternity records will make such a big difference for women, their babies and the professionals who care for them. Karen Selby, PRSB representative from the Royal College of Obstetricians and Gynaecologists; Susanna Lowe, consultant for women and children at Barts Health NHS Trust, and Mary Olusile, midwife at Barts Health NHS Trust explain the positive benefits that digital maternity records and the new PRSB standard will have for women and how they will help to support professionals to do their job.

Matthew’s story shows why digital care plans are so important

Matthew Prosser’s story shows how digitalised care and support plans could change the future of care for people living with long-term health and care needs.

A mother’s view: Catriona’s story

Plans are afoot to get maternity records online, which will be supported by our new maternity standard. We speak to Catriona Davenport about the positive benefits that online records will have for mother’s.

Completing a discharge summary

Healthcare professionals discuss the importance of a good discharge summary and Dr Tim Yates, from the Royal Free Hospital, guides us through the process of completing the hospital discharge summary form.

Completing a discharge summary – training film

Improving care record sharing in health and social care

A brand new animation to highlight the importance of improving health and care information sharing, in collaboration with Understanding Patient Data, based at the Wellcome Trust.

E-discharge summary films

GP videos encourage junior doctors to recognise the importance of e-discharge summaries

Pharmacies are using the e-Discharge summary standard to improve patient experience and care

Parents and carers like Sabine Qureshi are helping us to create our standards

An introduction to the PRSB and our work

The importance of standards in digital health and social care – Keith McNeil