29 May 2017


Outpatient letters - project update

The Outpatient Letter Standard is important because patients are increasingly accessing services and receiving care away from hospital.


The PRSB is nearing completion of the Outpatient Letter Standard, a project to improve the content and standardise outpatient letters so that professionals, patients and carers receive consistent, high-quality information. The final report is now ready and a series of good practice case studies will be added before it goes out for endorsement next month. The PRSB is expecting this process to take around two to three months, with publication expected in the late summer.

The Outpatient Letter Standard is important because patients are increasingly accessing services and receiving care away from hospital. To facilitate their care, well-structured outpatient letters are essential to enable good communication and transfers of information between different services. These letters are the main method of contact between hospital staff and GPs, and provide a record of the consultations and decisions for the patient.

The evidence-based standard has been developed with patients and service users, carers, GPs and primary care professionals, outpatient clinic health professionals and system vendors, to ensure that the outpatient letter standards meet the needs of the authors and recipients. We have also ensured that they are easy for outpatient clinics and vendors to implement in IT systems.

For more information contact info@theprsb.org

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